We respond fast to emergencies
Our customers call us for emergencies from a time to time. They call to report that their garage door doesn't open or the springs are broken, we have to fix the problem at once. That's our job. Once, we got a call from Mrs. Williams. She wasn't a regular client but that doesn't make a difference to us. She said her overhead door was not moving properly. It seemed to move in a slower pace and kind of funny. We immediately suspected a spring or cable problem. We left right away and were in her house about twenty minutes later. The good thing about our teams is that we have every single tool we need in the vans. We don't have to load the vans when the client calls. This gives us the chance to move faster and make it to the customer's house quicker.
We Offer Exceptional Overhead Garage Door Installation and Repairs
Anyway, we got to Mrs. Williams' house and as we had suspected there was a problem with the garage door cable. It was loose but we also noticed that it wasn't in a very good condition. She asked if we could replace it that particular day, and as we always carry some basic garage door repair parts with us and there was no problem to replace it right there. We weren't in her home more than fifteen minutes. The job was completed and the problem was fixed.
Before we left, we also had a look at the door's travel force by the garage door opener. We wanted to make sure the settings were alright. Although the problem had started with the cable, it was our duty to see that the speed of the door didn't have to be reset. We did have to make a slight adjustment. Mrs. Williams expressed her gratitude for our good work and speed. She said that she never expected that we would arrive so soon and take care of the problem with such thoroughness. She told us to keep up the good work, and that really did made our day!